Patient’s Satisfaction with Quality of Nursing Care among the Admitted COVID-19 Patient

Vaishali Chandrakant Talekar; Archana Badhe; Bhalchandra Chikhalkar

International Journal of Nursing Critical Care

Patient’s Satisfaction with Quality of Nursing Care among the Admitted COVID-19 Patient

Abstract

COVID-19 (SARS-COV-2) also called Corona virus, was first seen in Wuhan City of China on 31stDecember 2019. Later, this led to a global outbreak and was declared as global pandemic. Patient inthe COVID-19 ward needs isolation. COVID-19 is a highly contagious disease; it gives psychologicaltrauma to the patients and their relatives. So, the nurses should focus on giving holistic care to thepatients in order to prevent or limit the complications and easy recovery. The present study wasconducted to assess patient satisfaction with quality nursing care among admitted COVID-19 patients.Descriptive study was conducted among 100 admitted COVID-19 patients from G.T. Hospital, Mumbai-01. Data was collected by using modified patient satisfaction with quality nursing care questionnaire.Samples were selected by using non-probability convenient sampling technique. Online data collectionwas done with Google forms in order to prevent infection. Overall result revealed that, 64% were malesand 36% were females among the data. In our study, 38% of patients from age group of >50 years ofage and 26% from 20–30 years age. It was observed that satisfaction level towards quality of nursingcare among COVID-19 patients showed, majority (53%) of patients had average satisfaction level and31% patients had good satisfaction level. Hence, we could easily state that satisfaction level was goodcompared to response towards poor satisfaction. It was observed that gender, marital status, and agewere significantly associated with patient satisfaction level with p<0.05. This may help in formulatingbetter protocols and strategy for managing COVID-19 patient in hospitals.

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How to cite

Vaishali Chandrakant Talekar, Archana Badhe, Bhalchandra Chikhalkar. Patient’s Satisfaction with Quality of Nursing Care among the Admitted COVID-19 Patient. International Journal of Nursing Critical Care. 2021;7(2):54–62.

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Patient’s Satisfaction with Quality of Nursing Care among the Admitted COVID-19 Patient

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