International Journal of Housing and Human Settlement Planning
Volume 11, Issue 1 (2025)
Table of contents
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Evaluating Service Quality and Customer Satisfaction in Interurban Transport: A Case Study of Vatican Express, Yaoundé
Abstract: Customer satisfaction and the viability of the business are greatly impacted by the quality of the services provided in interurban transportation. This study assesses the level of client satisfaction and the quality of service offered by Vatican Express, a significant interurban transport provider in Yaoundé, Cameroon. The study employed a mixed-method research approach, gathering qualitative insights through interviews and observations and quantitative data through user surveys. Tangibility, dependability, assurance, responsiveness, …
Published in International Journal of Housing and Human Settlement Planning · Vol. 11, Issue 1, 2025 · pp. 1–11 Read article
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Aranya Housing Project: A Paradigm of Affordable Housing and Inclusive Design
Abstract: The Aranya Housing Project, designed by the visionary architect Balkrishna Doshi, stands as a benchmark in the realm of affordable housing and sustainable urban development. Situated in Indore, India, and completed in 1987, the project was conceived to address the acute housing shortage faced by low- and middle-income groups in rapidly urbanizing regions. Moving away from conventional grid-based layouts, the project adopts an innovative, community-focused approach that integrates incremental housing …
Published in International Journal of Housing and Human Settlement Planning · Vol. 11, Issue 1, 2025 · pp. 12–19 Read article
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Legal Frameworks for Climate-Resilient Housing: Global and National Perspectives
Abstract: Climate change poses a significant threat to housing infrastructure worldwide, necessitating the implementation of legal frameworks that promote climate-resilient housing. This study explores global and national perspectives on legal mechanisms designed to ensure housing durability against extreme weather events, rising sea levels, and other climate-related risks. At the global level, international agreements, such as the Paris Agreement, the Sendai Framework for Disaster Risk Reduction, and the UN Sustainable Development Goals …
Published in International Journal of Housing and Human Settlement Planning · Vol. 11, Issue 1, 2025 · pp. 20–27 Read article
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Role of User Experience in Designing Human Settlements for Composite Climate
Abstract: Integrated settlements designed in a composite climate, characterised by vast variations in temperature, humidity, and seasonal extremes require the need to consider both the environment and the people. As end-users, through User Experience (UX) practices, it is always possible to improve the liveability and sustainability of such settlements. In this research, a questionnaire that aims at gathering user insights on how to design human settlements for composite climates is applied …
Published in International Journal of Housing and Human Settlement Planning · Vol. 11, Issue 1, 2025 · pp. 28–36 Read article
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Reimagining Urban Living: An Architect’s Approach to Smart Residential Colonies
Abstract: This paper will explore the concept of a new residential colony model that responds to the significant social, technological, and environmental transformations currently shaping urban environments. As urbanization accelerates and the global population continues to rise, there is an urgent need for housing solutions that address both the challenges of modern living and sustainability. The smart residential colony model will aim to create a harmonious balance between these needs, integrating …
Published in International Journal of Housing and Human Settlement Planning · Vol. 11, Issue 1, 2025 · pp. 37–57 Read article